This study explores the multisensory experiences of blind or low vision (BLV) individuals in museum settings to improve accessibility and engagement.
We interviewed four participants, aged 35 to 62, to understand their challenges and preferences when visiting museums. We analyzed the interviews using sticky notes on FigJam to find common themes related to multisensory experiences, wayfinding, and accessibility frameworks.
Our findings highlight the need for tactile engagement, flexible and responsive audio descriptions, and immersive multisensory elements such as scents and ambient sounds to enhance the museum experience. Our findings suggest integrating these elements to create more inclusive and engaging museum experiences. This research can help museums create more inclusive experiences for BLV individuals.